I wanted to report very bad customer service at Home Depot. We purchased a stove in April and bought a duel fuel by mistake. We opened it this week to install and realized our mistake. We were transferred around to different online and phone customer service lines in an attempt to exchange it with the intention of purchasing a replacement oven from Home Depot and ultimately were told to go to a store. That proved to be wasted time because no one would help us there either. We have a brand new oven that cannot be used. We have been longtime customers and have bought many items at Home Depot through various renovations and the lack of customer service has been very frustrating. We are now out $2000 and we look to buy the oven and all future purchases elsewhere. The most frustrating part was the way they passed us around to multiple people without any resolution. No one seemed to know what they were doing.