I ordered a sectional sofa from Home Depot online. It was shipped quickly but in 3 deliveries coming from GA, NJ and CA. I then got an email giving us 3 different days for delivery of each part and that they were using FedEx for delivery. This was for my daughter who lives on a second floor. FedEx do not carry things into a home. At the time of ordering this was not mentioned. Nor was the fact that the sectional sofa was coming from 3 different places and would have 3 different delivery days so my daughter would have to take 3 days off work. I phoned Home Depot and was told tough. We can deliver it how we like. Then they blamed the vendor that they got it from and I could try contacting them to get one delivery. I said that as their customer they are responsible wand I asked them to contact the vendor. He said no. And they would not contact FedEx either. The customer service rep was rude and did not care. Everytime I have tried to get deliverires from Home Depot it has been a problem. They have the worst delivery system and the worst online customer service. There is absolutely no way will I ever buy a product for delivery from them again. I have bought sofas and other furniture over the years many times and everyone has always delivered them in one delivery. Plus all furniture has been carried into the home. Home Depot has no place in the furniture business if they do not deliver in a way that every other company does. There are many other businesses out there who would love the business.