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MrPoundSand
We ordered a dryer in May, it’s currently June 18th. Their first attempt after waiting for 6 hours and 2 hour past the window was the wrong dryer. The second attempt I took off from work and waited 4 hours, and never received a reply honestly call or update that the dryer was not coming, and spent another hour on the phone to get that info. The following Saturday they were supposed to bring the dryer, and once again had to spend another 1.5 hours on the phone to find out it was not coming, then the next Thursday was another no show after receiving updates all day that we were the 6 th stop down to next stop, before it popped up cancelled, and finally today after being promised the world that top management was guaranteeing they were going to be on top of today’s delivery, and call me to see how things were coming along and would be in contact with the deliverer we heard NOTHING. No phone call, updates, cancellation of delivery, 📦 r anything else. 5 failed attempts, so I finally cancelled the order, worked with Lowe’s and got a much better deal, but I now have to wait for the delivery company to confirm I don’t have the dryer for them to reimburse me for it. What a crock, so I have my net out for two expensive dryers till Home Depot decides to credit me my money back. Worst purchase experience of my life, and that’s after having to deal with many car dealerships over the years.
1 month ago
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