Did a curb side pick up for an air conditioner and the box was damaged, the staff member said “the ac is packed really well with styrofoam it’s fine”. Well I got home and the whole front of the unit is cracked like the box was dropped. Of course there were no more in stock for an exchange. The most I was offered was 50$ off of a larger unit which is still 80$ over the price range i had. My son has asthma and I had no choice but to buy it. TERRIBLE customer service, damaged boxes should be checked before being brought out to a customer.
1 month ago
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