Bought a refrigerator. The refrigerator arrived on time. So this is where the frustration comes. They said they would install the waterline to our fridge. When the guys showed up they said no, they don't and left. So we got a plumber to do it. The plumber came and did his job but there was a problem. The idiots who delivered our refrigerator forgot to leave the waterline tube that was supposed to come with the refrigerator so the plumber couldn't finish the job. We called home Depot and they apologized and said they would come back and INSTALL the waterline for us. On the day they were supposed to show up they didn't. I was understanding since they might be backed up because it was Monday, the week after July 4th so maybe they're busy, who cares. The next day, nothing, so we called them and they said we never scheduled for a monday... Okay? Whatever let's just schedule another day then. 2 days later a representative for home Depot shows up with our waterline, hands it to us and leaves. I asked him he's supposed to install it and the guy said installation wasn't scheduled... Are you kidding me? If I needed just the waterline I'd order it from Amazon or whatever. So now it's been 2 weeks since we had our new refrigerator with no functioning water. we called them and they said they can't get anyone out to us for another 4 days, frustrated we wanted a refund but weren't able to. So we reluctantly asked for them to send someone to install the waterline and then suddenly its 6 days instead of 4.... What? How is that possible. Within the same phone call that lasted not even 10 minutes home Depot's schedule filled up 2 more days?.... You know what? Whatever. I don't care. Moving on, anything I need in the future I'll be buying from Menards. I wanted to leave a review on home Depot's website but after reading their rules for posting a review on their website it says they reserve the right to modify, or delete any reviews made. Jeez, no wonder their review rating is 4.5 and not below 2. What a scummy move.