Contacted Customer Service to change wrong delivery address 14 hours before purchase was shipped. I was told not possible and order had to be cancelled. I cancelled the order. I then saw the order was still active and pending. Called 2 more times (out of country “customer service”) who said “hope for the best” and suggested I commit fraud with my bank saying I never authorized the charge then denied my request to speak with a supervisor. 24 hours later my order was shipped 3 states away, I’m billed for it, and no response from Home Depot. Ship at Lowe’s
1 week ago
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