Avoid their delivery service! Wish I had seen these reviews first.
Went to the local store to buy a lawnmower (not a riding mower, just a simple electric mower) and they were out of the one I wanted. Scanned the QR code above the rack to order online with “free next day delivery”.
Two days later with no communication ahead of time the delivery service claims they “attempted delivery” and would reschedule. It was at a time when I was home and there was nothing on my ring doorbell so I’m not sure what they even attempted.
A few days go by without any updates and I had to argue my way through customer service to finally cancel the order because nobody could tell me where it was.
Attempted to order online a second time and again the delivery service claims they’ve tried to deliver with no prior communication and nothing on my ring doorbell. This lawnmower just needs to be placed on my doorstep like every other delivery so I have no idea what they are doing and why they claim they can’t deliver.
Looks like I’ll have to go back through their awful customer service again and I will never spend another dime with them.
1 week ago
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