Extremely disappointed in my experience with the Home Depot and the managers at my store have ignored our concerns. I ordered a front door in MARCH, so not a cheap thing. Custom door so it was going to take about a month. Ok, not a problem! Well was I ever WRONG!! The first time it was delivered to the store and it was broken. So the door had to be reordered. Ok, these things happen. But, then second time, the wrong size door was ordered and delivered to our house. We had to wait another month for the installers to arrive to put it in. They arrive and open the package up and discover it was not right, they leave it in the driveway and we had to call Home Depot to sort it out. They wouldn't order the new door until the delivery company would come pick it back up. Why do we have to wait for YOU to fix a mistake YOU made. Then the delivery company sends an old man to pick it up. He can't load this door! Luckily my husband and son are home and THEY had to load it onto the delivery truck. The delivery company blames Home Depot for the screw up and Home Depot blames the delivery company. I've been paying for this door since March and the door hasn't even been reordered yet. I've stopped into the Home Depot no less then 10 times to find out where my door is. They keep saying it's been ordered but I never received confirmation paperwork and the manager is "not there" whenever I stop in. I call, no call back. I email, no email back. So where is my door??? AUGUST, OVER 5 MONTHS LATER.