Placed a $6000 order & was told at the pro desk that the brackets did come with the handrail kit when they were delivered there was no brackets my daughter went to homedepot to ask about the brackets & was told they did not come with the handrail kit it was our problem & could order more & she was treated badly by a homedepot employee her name is Kylie she would be better off working in the back were she had no contact with the public it looks like the thousands of dollars we spent at homedepot each year will now be spent at Lowes I tried calling the store for over a hour no one would answer& you would get disconnected