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Anonymous
The AI wrongfully removes my accurate and polite comments. Here is my comment to post: This is not capitalism, but instead a racket: this is how HD CEO "earns" his 15 million+ compensation, a micro mechanism: we just bought a major appliance, and while HD usually accepts weeks of return, this one was... 48 hours! It was a GE dryer. The delivery guy refused to install it and requested we alter the connection of the previous (also standard, Samsung) dryer to the wall. So in the first 48 hours it was not even plugged in. Then it works but leaves burnt smell on the clothes. HD refused even a partial refund and also refused a return with merchandise credit to buy a different one. They said contact GE. GE sent a guy who confirmed the smell but said it is "normal" from a new motor and will dissipate in two weeks. Then he realized at the moment of his visit it was exactly two weeks. So he said "two months" instead. Obviously untrue, and even if it were true it would mean the dryer would spoil our clothes for two months, a 1k major appliance? He also said all dryers are like this. It was untrue, because our previous Samsung dryer was perfect from the start. If it were a transient with use motor issue, why would not they run it at a factory? Do not buy major appliances from HD (unless an unconditional extended return policy specified, which is not the case for most of their appliances). Do not buy GE. But Samsung, in our experience.
3 days ago
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