Our tumble dryer's display panel has broke and needed repairing, engineer came to tell us he will be back to repair it for us as he needs to order the parts. Nobody came back for the past 3 months, I'm chasing it, called approx. 35 times no success, I keep being told lies that somebody will be in touch, NOBODY HAS BEEN IN TOUCH SINCE!! Tumble dryer still in warranty, imagine! In a meantime the appliance has started to smell like burned so obviously something has burned off in a meantime and now is not working for the past month. We are also paying Domestic and general. I fo not recomend anybody to buy any hoover candy product as if something goes wrong, as usual, you will end up chasing it for months and nobody will help. Will never biy any product from them ever again.