We have extended warranty with Domestic & General. The dryer plug melted in the socket while being used. We were given a date for the candy engineer to come out. So reported fault 30 Dec 23 candy engineer due out 8th Jan 24. This happened and we were told it was the lead and plug. He would order and we would see him in around 7 days. After untold appointments and all of them being cancelled because computer error or broken down vans or engineers being sick. Today 25th March 24 we were given a time slot 0806-1006 hrs guess what appointment missed. Phoned Candy 5 times only to be told to phone Demestic & General and complain which we did and they have now wrote off the dryer and we can pick a replacement. We will never purchase an Candy Hoover items again. This has been the worst after service ever poor poor poor.