Management company is a disaster
They kept me waiting for more than 40 mins to get the check in instructions. On a Friday evening which should be peak time for them.
They also charge you a mandatory fee regardless whether you want or not insurance from them. If you dont get insurance they charge you a deposit handling fee anyway. The deposit is 250gbp which i think doesn't show anywhere
But the main issue is that the heater on the house was on a timer so switched off every 2-3h. Outside was 0 degrees and the house at 1 point below 15 degrees.. I called the management company around 5 times during the weekend and they totally ignored me. They did actually nothing and we had a bad experience there
Very unimpressed about how the management of the property is done
1 year ago
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