Worst experience we have ever had with a property rental! Worst part, they didn't even care. The rental smelled, it was extremely dirty with dust all over light fixtures and cob webs in the corners. Back patio was covered in weeds growing up between cracks for months and even worse, there were 6 bags of garbage from previous tenant or owner sitting in corner of rear patio. There was no shampoo available at all until we found the hidden stash. Only 2 bath towels and one hand towel for an 8 night stay with NO face clothes at all. The property has been extremely neglected. No outside lights worked... Either on back patio or at front door. Walkway to front door was 75% blocked by overgrown bushes and with the rainy weather that is typical in Glasgow, you couldn't get to door without getting soaked.
Once we notified Host and Stay, THE FIRST NIGHT, no one ever came to fix any of our issues! They kept promising that the issues would be resolved but no one ever came to do anything.
Please don't waste your hard earned $ with this company. You will be disappointed and I am confident their good reviews are fake news.
11 months ago
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