I would avoid this host, the apartment is great but having to deal with Hotel & Stay was difficult, stressful & not the start I was hoping to my holiday. Just bare in mind if you do book they'll demand that you pay a £250 deposit. -the apartment itself is lovely & extremely central, 30 second walk from John Lewis -it was not the cleanest, I would take slippers because our socks were filthy - I will not be booking with Host & Stay again, they made the process so unnecessarily stressful & were not at all kind. They demand a £250 deposit to realise check in details, air b&b advises against this. Despite having agreed with the host that I would not be giving them any money outside of the app. they left me waiting 45 minutes stood outside the apparent waiting for a manger to call me, who never did. -if they had asked sooner (not in the week leading up to the reservation) for the additional funds I would have cancelled, but it's designed so that you do not have this opportunity. -communication is pretty rubbish, they just send automated messages -the apartment isn't isn't nice enough to warrant dealing with the host