Unfortunately we had a very disappointing stay at 129 Duke Street, Liverpool on 18-20 October. We were a group of 6 and had booked 2 apartments. When we arrived one of the apartments had not been cleaned after the previous guests, there were dirty towels, used bedding and bits of general rubbish dotted around. We reported this to Host and Stay but the were not able to arrange for it to be cleaned that day. We had to squeeze 5 of us into 1 apartment, and 1 of us slept on the sofa bed of the dirty apartment. We were short on bedding and towels and it just left is feeling unwelcome and uncomfortable.
Both apartments showed signs of wear and tear and are probably over priced for what they were. Both apartments have macerator and are quite smelly. There had obviously been a leak from one macerator into the room below as there were brown stains down the wall. So many things could have been improved with a little care but none was given. I am still waiting for a refund now.
Please avoid.
5 months ago
Host & Stay has a
4.2
average rating
from
1,039
reviews
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