We recently stayed at this property. When arriving at the property and trying to locate the lockbox for our key card was a nightmare as it’s 250 feet from the property on the opposite side of a busy main road to where you are suggested to park and the property itself. I contacted the company as we were unable to locate the locked box initially and the person I spoke to wasn’t overly helpful as to where to locate it we had received the picture from them of where to locate but until we had walked around the identified hotel railings for twenty minutes in the rain eventually located it at the crossed roads which could have been in the information as would have made it easier to locate rather than being told by the advisor it’s at the entrance to the hotel which is isn’t it’s at the entrance to the car park off a different road and a lot further down the road than the hotel entrance. Once we entered the property it wasn’t very clean, we found a half eaten cake in the drawer of the main bedroom, sweets under the coffee table and in the second bedroom the light shade over the bed is broken and being glass had sharp edges which my 6foot son nearly hit his head on. The sofa bed is intact a leather sofa which is extremely uncomfortable and is like sleeping on a board. It’s a real shame we had all these issues as the apartment is stunning with stunning views over the river and is so well equipped makes staying very convenient as you literally have everything you need included small complementary essentials like coffee, tea, sugar, milk and water so you don’t have to find a shop as soon as you arrive to make a drink. The welcome basket and card is a lovely touch too.