I stayed in a Bromyard Road, Worcester apartment. The apartment was fine, could have been cleaned better but not bad. It served a purpose. The customer service was not great though. I was given the wrong code for the key box and spent half an hour on the phone being told it was the right one and I was doing it wrong only to then be told it was actually the wrong code and given a new one to use. Once in, there was no information on the WIFI. I called up and they didn't know what network or password to use and told I would get a call back. I did not get a call back so called them back after half an hour and spent yet another half an hour on the phone before finding out all the details. Things like this should be made available on checking in or physically displayed in the apartment.