Paid for 2 nights for one of their properties in Holmfirth (Woodland View). Request for early access to the cottage denied. Found property with no problems. Well located and a lovely 30 minute walk into Holmfirth along the river bank. Cottage was OK but for the following: 1. Tv not working, said there was freeview with 70 channels and radio but could not access. TV listing saying not programmed. Rang Host&Stay all they said was tune in the TV, tried that 3xtimes but still didn't work. Had to stream netflex from own private account to get the TV with something to watch. 2. Kitchen only equipped with 4 of everything, which meant that you had to wash everything up before each meal to get any clean plates, would have been nice to have surplus plates, cutlery and crockery. 3. Radiators had peeling paint and nearly all the radiators were rusty on the top. 4. House not really cleaned. Thick dust on lamp shades, doors and skirting boards. Cobwebs and spiders in the corners of the ceiling. 5. Living room rug was dirty. Location was brilliant but don't think we will be using Host & Stay again.