Puppy spot gave me delivery information that was far different from actual delivery. I didnt get a call the night before arrival confirming delivery detail, i called the next morning to find out whats going on and was told they tried calling me but were unable to get through. Told me the driver would call an hour before delivery, again no calls and they showed u at thr front door and ruined the surprise. Driver was nice but said she had a bad number? PuppySpot had all the correct information. Obviously disappointed the plans to surprise my daughter fell apart. Told 1:30 delivery and showed up without notification around 3:30.