Overall the service was as promised... Great communication along the way with no surprises. So as the customer, I could say "4" or "5"... But I'm leaving a "3" because my new puppy showed up pretty dehydrated and it doesn't appear he had an opportunity for a "#2"... the poor little guy drank and drank and drank ... and when he did have a chance for #2 once out of the crate, it was ...well, #2, #3, #4... just lots of BMs in the first 24 hrs with me.
3 years ago
Starwood Pet Travel has a
4.9
average rating
from
3,966
reviews
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