Driver did arrive when he said he would but our puppy was not just (understandably) frightened, he was also quite hot, his fur was wet and the acrid odor of urine from his carrier assaulted our faces before even crossing the threshold. I didn’t even want to kneel next to it for the photo the driver wanted of me with it. Not sure if the puppy got on the plane that way but it was not a happy first impression. Poor thing went straight into a bath the second we could coax him out.
2 years ago
Starwood Pet Travel has a
4.9
average rating
from
3,966
reviews
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