My new puppy was covered in dried feces and urine, when delivered. We paid for her to be shipped to us in the care of people who we had no choice but to trust. She was dehydrated when she arrived. The paperwork states she was offered food and water last at 1am. She arrived after 2pm, so she didn’t have anything to eat or drink for 13 hours. Someone dropped the ball. Don’t use this service. I will be leaving my review anywhere I can so people know what kind of service you offer.
1 year ago
Starwood Pet Travel has a
4.9
average rating
from
3,966
reviews
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