I was freaking out about all the requirements to move my dog from the mainland (CA) to Hawaii. Working with Ryan and her team was amazing. They were always available to answer all my crazy questions. Ryan was so responsive in email and calls. Everything went very smoothly. The team worked with my family on the mainland and me on the island. It was organized and efficient. I could not have asked for better care to be given to my fur baby. I got pictures and updates during before and during travel. And my dog was delivered safe and sound to my house. Highly recommend Starwood.