Overall I was extremely disappointed in the services I paid for. While I understand some of the circumstances were outside of the control of the transport - an embargo at Chicago delaying the flight for my dog, I do not feel as if I was given any respect as a customer and did not feel I was being informed properly throughout the whole process. I will not be using this company again for my transport needs.
4 years ago
Starwood Pet Travel has a
4.9
average rating
from
3,966
reviews
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