Hugo Boss delivery and customer service are way below standards for any cheap brand. I would image a brand like Hugo Boss would excel here. I was absolutely wrong. I paid a €19 fee for express delivery. Customer service lied to me saying the parcel has been shipped. On top of that the CSR kept interrupting me and being rude. After contacting DHL I learned that although they received the shipment information they had yet to receive the parcel and could therefore not provide a date for delivery.
Shame on you, Hugo Boss.
6 months ago
HUGO BOSS has a
2.5
average rating
from
46
reviews
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