I saved this year in order to buy the jacket I wanted in the Black Friday sales from hugo boss I used their online app and the payment kept failing, the payment eventually went through for £500 and then hugo bosses finance team decided that they was going to cancel the order and send me back my money rather than just send me the goods that I had wanted and paid for, I have now been told I will get my money back in two to five working days, which will mean that I will miss the Black Friday sales totally so what I have saved for and bought am now not going to get, and because I'm not going to get my money back in time I will not be able to buy anything else in the Black Friday sales either, this has been a terrible experience and I will not be buying from Hugo boss again burr beware and the app does not work as it should do, and rather than honour the payment they keep the money then make you wait to get it back