If for any reason you are not 1000% sure that you will going to complete your contract period avoid at all cost. They charge you £20 per month for each remaining month on top of a 30 days notice you have to provide so if you have 5 month remaining get ready to pay £100 for the privilege of not having internet (in my case was 80% of my remaining contract). All this just for turning off a switch. If you think you will move your contract to your new address or atleast they will be reasonable if they are unable to provide the service to your new house then tough luck in the likely case they don't service your new house they still charge you the entire amount. So if you need some flexibility in your life and there is even a slight chance you will move house in the near future then Hyperoptic is not the company for you.