I would give 0 stars if it were an option. I enquired about having hyper optic installed at my property 8 weeks ago. 2 full days off work and over 50 phone calls later... no internet. The company is completely incompetent- will arrange installation and then not show up, will send only two contractors to send out a 3 person job (hence why I was told I had to wait so long for an appointment). Absolute shambles of a customer service department - constantly promised call backs that never happen. AVOID AT ALL COSTS! I’ve told them to close my account and I’m going with BT.
9 months ago
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Hyperoptic has a 1.4 average rating from 39 reviews
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