The worst customer experience I have ever had. Rather than go into the details i'll be brief and to the point. No internet since 1st December 2022 (3 months ago), three engineer visits with no solution. A 7 week wait for them to arrange a fourth. 6 phone calls where I've have had to chase and no resolution date in sight. I would cancel if i could but they are the only providers of fibre in my area. Currently escalating to regulator. STAY AWAY.
5 months ago
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Hyperoptic has a 1.4 average rating from 39 reviews
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