I was just about to become a new customer. I had a simple enquiry regarding re-instating an offer sent to my address whose deadline expired before I moved in. I was spoken to by two different agents in a very rough and sterm manner and both refused to allow me to speak to their team leader. I'm so glad I didn't join, they gave such a bad impression, imagine how they'd treat me after I become a registered customer. Awful!
1 year ago
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