Moving property? Want to cancel before your minimum termination because they don’t provide a service at your property? You can’t. Pay the exit fee.
Although we would be very happy to carry on the service we still had to pay the minimum fee to exit the contract due to them not being able to provide the service. Most internet companies have a ‘No service Clause’ so if they can’t provide internet then it’s fair you can go but Hyperoptic will charge you. So if you are at a risk of moving within the contract - don’t waste your time with Hyperoptic.
10 months ago
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