Everything That Could Go Wrong Went Wrong
- Hyperoptic attempted to send me the router but failed to include my address on the package
- Royal Mail returned it to the sender
- They activated my service and started charging me, claiming the router had been delivered
- I called customer service to cancel and was assured there would be no charges since I was within the cooling-off period
- Despite this, they sent me an invoice for a "monthly service charge"
6 months ago
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