DO NOT ENTER INTO A CONTRACT WITH HYPEROPTIC! I have never been with a more corrupt, impudent and incompetent broadband provider. I entered what I thought was a standard 24 month contract with them I decided not to continue with their appalling services *at the end of the contract period*. Prior to the contract expiring I used USwitch and initiated a switch to a different provider. My contract ended on a certain date and in normal terms that would mean that both parties are no longer obligated to each other past that point…. NOT ACCORDING TO HYPEROPTIC. They put me on a rolling contract without my consent and despite my clear notification (through USwitch on my behalf) that I do not wish to continue with their services. They have demanded payment for an additional month (where I will be with a new provider) as they apparently still consider you “in a commitment with them” even after your contract ends! This is not clearly stated in their terms and conditions nor is it readily available information. They are impudent vultures waiting to sink their claws into the average consumer and get a few extra quid as they are rapidly losing customers (very understandably). STAY WELL AWAY.