Had not been to Gateshead Ikea for years and won't go back. Terrible service and Customer Services are not even interested. Never seen anything like it when the customer in front of me decided to pay cash. Asda, Morrisons, Sainsburys, M&S etc., would simply fold if they went on like this. On top of this, I had to walk almost half a mile for 2 items. Save yourself some stress, shop elsewhere, you have been warned.