First I'd like to say that I personally went to the IKEA store in Charlotte NC and I had a wonderful experience I purchased the MALM bed frame and slats and it took me a few hours to put together but I had all the pieces only needed a hammer and a screwdriver . Being as tho I am a female I put it up all by myself and it was very simple . Easy directions to follow ! I love ikea and will be purchasing from them again, hopefully I will have the same experience I had with the bed frame ???????? Never tried delivery ???? but I would highly recommend if you can go to the actual store GO !! It's amazing . Thanks IKEA !