I made an online order at www.ikea.com on May 28, 2018. I received a delivery date of June 14th. June 14th came and went and not a word from anyone of my order. I had to call (and wait an hour on hold) to find out it was late. They said someone would get back to me and no one did. I have been on the phone (with EXTREMELY LONG wait times) 4 more times. The next delivery was supposed to be made June 27th. It was a 12 hour window and I had to have someone at my house ALL day so it could be signed for AGAIN and AGAIN no one came and NO call or email. I called 2 more times and have now tried to cancel the order since I don't even need some things in the order as it was for a friends wedding that has long come and passed. I trued to cancel yesterday and was tranferred to yet someone else that has tried to give me a new delivery date past when I need this. I told then if I can't have it by monday I want to cancelled. They just sent me a delivery of tuesday which is unacceptable. The customer service and delivery has been terrible and I will NEVER order anything again.