Recently bought quite a lot of furniture online at IKEA. Overall this is the worst online experience I have ever had. Long delivery times, inflexible delivery dates and times, missing parts in the delivery. Worst of all when you finally get hold of someone on the telephone they are no help at all. I ended up having to spend half a day going to the nearest IKEA store myself to pick up the missing parts. Never, ever buy anything from IKEA online !