I'm not sure where to begin. I ordered a complete bedroom set for my daughter for our new home over 5 weeks ago. Thought having it delivered would be easier than traveling hours away to the store. When i call and actually get through, i wait over 30-45 minutes before speaking to a person. The delivery company Ikea uses hangs up on you & is a hot mess. I have been home waiting for this order for three Thursdays in a row! Yep, another Thursday with no furniture... i think it is time to cancel and speak out about what poor customer service Ikea has. i'd give them a negative number, but that wasn't an option. Very Dissatisfied! The delivery co wants to schedule for next Thursday... WTH? i'm not waiting around another week to have them say no one was home again; when we were here the whole time. Talk about lazy workers!!!