I convinced myself it wouldn't happen to me. The missing parts. The broken parts. But it was delivered in over a week after ordering online and an entire box was wrong and so a huge shelving unit sits in my room for weeks. Yes, weeks. Customer service has no answers. They claim they can't expedite shipping, ever. This is the worst experience ever and I will never shop here again because of this. Spend more on quality furniture because this company SUCKS. It will waste hours of your life and it's not worth it.