I am so disppointed about my recent experience of Ikea online order. I ordered one bed and another storage cubics. Also I ordered the delivery service. One and half week after I ordered, the items were delivered. On the delivery day, I spent four hours waiting for the delivery and the delivery ended up missing one slat of the bed. I can't use the bed. The deliver staff is nice and kind. He told me the missed item will be delivered later and I also can call the store. But I can't find any phone number on the online order and whom I shall call. The deliver happened at Saturday, and till this Monday, nobody from the store or delivery service office called me. I am so headache about how I can find the missed piece? If there were less than one star, I would like to give Ikea.