Awful experience with IKEA delivery. One order this summer was delivered 2 months later in 3 separate deliveries with one week apart each other. Another order was not delivered on assigned date despite the fact that adult was present at home on assigned time. I suspect that delivery address was messed up with a different town! No idea how it may happened! I called one day prior re-delivery which was confirmed week in advance and found out that order was canceled! Nobody contacted me either through email or phone beforehand to update, nor I got a clear explanation how it happened. It's ridiculous how much personal time I spent on the line and talking to representatives from IKEA and North America Logistics with this two orders. The combination of price and quality is reasonable with IKEA merchandise, but I asked for full refund because I don't want to go through this terrible service knowing that my chances of getting merchandise ordered in mid October before New Year are rather slim.