"Who asked you to buy from Ikea ?" Fentasitc question by Ikea Eindhoven employee... I visisted Ikean Eindhoven for purchasing some products....When i found an article ready to buy , I had been promised by the services team that i will be provided with tools to dismantle it and take it with me.....After the purchase the services team provide me with a manual screw driver to dismantle the product. they took my Nationality ID card as a security. There were more than 300 screws and it is already 4.30 PM on sunday so i asked for the electric screw driver to dismantle the material. The services personal was very rude , that she said me that they do not trust the customers to provide with electric screw drivers... She asked me a million dollar question " Who asked you to buy from Ikea???" a perfect question that made me to return the product and get my money back... I am sorry for the Ikea Eindhoven management team, because of such rude employees they might loose business....Thought of sharing my story / experience with Ikea Eindhoven....Incase if any Ikea Eindhoven management team would like to listen to my story pls get in touch with me, i can present you complete story with the name of the employee....