I called several times different days for getting a desk for my daughter in law for Christmas...they all told me different things and different dates when to use click and collect for a friend of mine to pick it up for me in columbus..it was going to cost me 200 dollars for delivery to go from ohio to ohio..believe that...smh..Finally that day came for me to order the desk online and the website didnt work correctly..so I called them again...they apologized and told me that was the only way I could order the desk to have it picked up by a friend..I asked her what to do and she apologized again..cuz that was the only way...smh..Finally the website worked..and they were out of stock..Never, ever, ever will I purchase anything from them...It should not cost that much for delivery or should a person go through so much grief to get a desk!!!