Bad experience with the delivery service! We were provided a 4 hour window (12pm-4pm) and was told we would get a call 30 min prior to arrival. I called at 11:45am to get a more accurate arrival time- was told 1:25pm and confirmed that I was going to get a call 30 min prior to arrival. Well driver never called and arrived at 1pm so he basically just left never bothered to call us. I spent 45 min on the phone trying to resolve the issue, but of course it wasn't. We had to reschedule another delivery date. Ikea should consider their delivery options. Great way to tarnish your relationship.