Horrible experience! Gave Ikea my husband's business address and then they scheduled a delivery during a window in which his business was mostly closed. Rescheduled and informed them of business hours. Same thing happened--they scheduled delivery during hours business is closed. I called to change the delivery window and oddly they rescheduled a window that somewhat overlapped with business hours, but promised they would delivery before business closed. No delivery. Cancelled order. Will never order delivery from Ikea again. Ikea should dump this shipping company---they are a complete joke.