I lost my air pod case with one ear piece in the case, called to the store and they confirmed they found it in the bathroom with an exact description of the left ear bud inside and a white case, I notified them I will come next day to pick it up but next day they are telling me it’s not here and 6 min. After I called somebody else came an claimed it! When I expressed my confusion to the rep all she had to say was “ I guess you are out of luck “