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Eric Lloyd
0 reviews
GB
Rated 1 out of 5 stars
I delivered my 2020 Velvet purple RS7…
I delivered my 2020 Velvet purple RS7 to Jardine Motors, Liverpool Audi for "updates" 8.30am Monday 19th of December.
I own my own tuning company & have owned the car 9mths, the car is regularly cleaned & mainted by myself.
I arrived at Audi Liverpool a 5.30 approximately on the 20th of December to collect my car. The keys where left on a table, I had to find my own car in the carpark in the dark, parked in a manner that would make the passenger side unoticable. I got in my car drove home & parked it on my drive behind an electric gate, upon returning to the car the following morning in noticed heavy deep scratching along the passenger front door & swage line, I immediately phoned Audi for them to start denying all knowledge of it.
I paid in excess of £100,000.00 for this car & it is my pride and joy obviously regularly cleaned by myself, so I know there was NO DAMAGE on the car, they didn't do a delivery inspection & give me a form to sign.
On collection there was nobody willing to go out to the vehicle with me, again no Inspection was done, I took the car back to Audi, again denying all knowledge of it & the fault it initially went in for also came back.
I have now asked for date & time stamped movement of my vehicle whilst on the premises, this is allegedly in the process of being reviewed.
For me personally I would AVOID AT ALL COST!
Date of experience: 19 December 2022
2 years ago
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