First of all I ordered 2t jogging pants they sent 4 t and stuck on a 2t sticker . I just kept them so now I have $20 worth of rewards that expire because of the virus . After advertising that they set emails they would extend it they are refusing to she said there's a lot of cases like mine because of the virus cold hearted people I have had a JCPenney card for years and been a faithful shopper for years I am rethinking . I've recently ordered a lot from them but this is really just coldhearted not caring for the customers .