I would give this store a big fat”0” if I could!!!. I went to the Galleria Mall and shopped at JCPenny. I bought $200 worth of clothing which I wasn’t going there to do. When I went to the register, the cashier never said hi or if I found everything. Not a single word to me but definitely to the young girl he was trying to hook up with!!! After cashing out, he just slid them on the counter without a bag or anything. REALLY?? Since when do customers carry there stuff out the door unbagged? All the people working there are very rude, walk away when asking a question, and after saying excuse me 3-4 times they still act like they never heard you. I will NOT be shopping at there again! I’d rather go to the smaller malls to shop than deal with rude and ignorant people at this mall!! Maybe you need to teach your employees the rules - always ask if they need anything else, customers are always right, and always always ask them if they need things bagged!!!! Close this store instead of the ones in the suburbs!!!!!!!!